Privacy Policy
Effective Date: May 14, 2026 • Last Updated: May 14, 2026
Akhirah Lab ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at akhirahlab.com, use our services, or contact us in any way.
By using our website or engaging our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our website or services.
Akhirah Lab is a digital marketing and web development agency based in Bangladesh. We serve clients in the Gulf countries (UAE, Qatar, Oman, Bahrain, Saudi Arabia) and the United Kingdom. This Privacy Policy applies to all visitors and clients regardless of geographic location.
1. Who We Are
Akhirah Lab is a digital marketing and web development agency operated by K M Jalal Uddin and Zayed Bin Alam, based in Dhaka, Bangladesh. We specialise in serving schools, daycares, childcare centres, online schools, dental clinics, health and wellness businesses, and fitness brands in the Gulf countries and the United Kingdom.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Fill in a contact form or enquiry form on our website
- Book a strategy call via our booking page (cal.com/akhirahlab/30min)
- Send us an email or message through any channel
- Subscribe to our LinkedIn Newsletter "The Smart School Growth Hub"
- Engage us for any of our services and sign a service agreement
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Respond to your enquiries and schedule consultations
- Deliver the digital marketing and web development services engaged
- Process payments and issue invoices
- Analyse website usage to understand visitor interactions
4. Legal Basis for Processing
For clients and visitors based in the United Kingdom or the European Economic Area, we process your personal information on the following legal bases: Contract, Legitimate Interests, Consent, and Legal Obligation.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We share your information only with trusted service providers (Cal.com, Wise, PayPal, Google Analytics) to assist in operating our business and delivering services.
6. Cookies and Tracking
We use cookies to understand how you use our site and improve your experience. You can control and manage cookies through your browser settings.
7. Data Retention
We retain your personal information only for as long as necessary. Client information is typically retained for the duration of the engagement and for 5 years thereafter for legal purposes.
8. Data Security
We implement appropriate technical measures to protect your information, including SSL/TLS encryption for all data transmission.
9. Your Rights
Depending on your location, you have rights to access, rectify, or erase your personal information. Contact us at hello@akhirahlab.com to exercise these rights.
10. International Transfers
Your personal information may be transferred to and processed in countries other than your own, primarily Bangladesh. We take measures to ensure adequate protection.
11. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
12. Children's Privacy
We do not knowingly collect information from individuals under the age of 18.
13. Affiliate Links
We may use affiliate links. We only recommend products we believe are useful. Commission does not influence our advice.
14. Changes to Policy
We may update this policy. Material changes will be notified to active clients at least 14 days in advance.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us: